Ku916 Terms and Conditions —
Complete Member Guide

1 General Terms & Eligibility

Ku916 (referred to as the "Platform" or "we") is an online gaming and Sports Betting platform operated for users in Bangladesh. These Terms and Conditions form a legally binding agreement between you and ku916.

By accessing the ku916 website, creating an account, or using any of our services, you confirm that you have fully read, understood, and agreed to these Terms and Conditions.

These Terms and Conditions are available in both Bengali and English. In the event of any conflict between the two versions, the Bengali version shall prevail.

2 Account Registration & Eligibility

To open an account with ku916, the following conditions must be met:

• You must be 18 years of age or older.
• Each individual may only register one account. Multiple accounts will all be suspended and cancelled.
• All information provided at registration must be truthful, accurate, and up to date.
• Accounts are strictly personal — managing an account on behalf of a third party or in someone else's name is prohibited.
• A copy of your national ID or passport may be requested for KYC verification.

Ku916 reserves the right to decline account registrations at any time without providing a reason. Accounts created using false information will be permanently closed and any deposited funds may be forfeited.

It is your responsibility to keep your account password and login credentials confidential. If you believe someone has accessed your account without your permission, contact the ku916 support team immediately.

3 Deposit & Withdrawal Policy

Deposits and withdrawals on ku916 can be made via bKash, Nagad, and Rocket. All financial transactions are governed by the following rules:

• The minimum deposit is BDT 100. The maximum daily deposit is BDT 50,000.
• Withdrawals are typically processed within 15–30 minutes. Delays may occur during verification.
• The minimum withdrawal amount is BDT 500. Withdrawals are not permitted until all active bonus wagering requirements have been completed.
• Ku916 may request additional identity verification for large withdrawal amounts.
• The mobile number used for deposits and withdrawals must be the same.
• If there is an active bonus on your account, the wagering requirements must be met before a withdrawal can be processed.

If an incorrect amount is credited due to a technical error, ku916 reserves the right to correct it. Exploiting such errors is prohibited, and any winnings derived from them will be voided.

4 Bonus & Promotion Terms

Ku916 offers a variety of bonuses and promotions. Each bonus comes with specific terms that must be followed:

• The welcome bonus is available to new members making their first deposit only.
• Bonus wagering requirements are typically 10–30x the deposit plus bonus amount, as specified in each individual offer.
• Using multiple accounts to claim bonuses is strictly prohibited.
• Restrictions on specific games or game categories may apply when wagering with bonus funds.
• Bonuses are generally valid for 7 days. If the wagering requirement is not met within this period, the bonus will be forfeited.
• Ku916 reserves the right to modify, suspend, or cancel any bonus offer at any time without prior notice.

Ku916 reserves the right to void bonuses and associated winnings if bonus abuse is detected, such as low-risk betting patterns or placing bets on both sides.

5 Gaming Rules

All games on ku916 are powered by internationally certified Random Number Generators (RNG), ensuring completely fair and random outcomes. The following rules apply to all games:

• Ku916 is not liable for bets lost due to internet disconnection during gameplay.
• In Live Casino games, the dealer's decision is final.
• If a match is abandoned or postponed in Sports Betting, specific rules will apply.
• If a game is cancelled due to a technical error, the wagered amount will be refunded.
• Exploiting any vulnerability in the software or system is strictly prohibited.

Ku916 reserves the right to refuse any bet, particularly when unusual patterns or suspicious activity are detected.

6 Prohibited Activities

The following activities are strictly prohibited on ku916 and will result in permanent account closure:

• Money laundering or any form of illegal financial activity.
• Using automated bots or software to play games.
• Exploiting bonuses through the use of multiple accounts.
• Unauthorized access to other members' accounts.
• Tampering with or interfering with the platform's security systems.
• Attempting to manipulate game outcomes.
• Disrespectful or abusive behavior toward other members.

7 Account Suspension & Closure

Ku916 reserves the right to temporarily suspend or permanently close any member's account under the following circumstances:

• Violation of any part of these Terms and Conditions.
• Failure to verify identity or providing false information.
• Irregular or suspicious betting patterns.
• Account inactivity for an extended period (more than 12 months).
• When a member's Self-Exclusion request has been activated.

Upon account closure, any valid balance will be returned; however, all active bonuses will be cancelled. To appeal an account closure, please contact [email protected].

8 Privacy & Data Protection

Ku916 treats the protection of your personal information as its highest priority. To learn more about our data protection policy, Privacy Policy View Page.

• Your information is secured with SSL encryption.
• Your personal information is never sold to third parties.
• Cookie and analytics data are used to improve our services.
• Information may be shared with authorities upon request to meet legal obligations.

9 Limitation of Liability

Ku916 accepts no liability in the following cases:

• Losses on games or bets caused by internet disconnection.
• Technical issues on the part of third-party game providers.
• Any financial or psychological harm arising from gaming.
• Account credential theft or unauthorized access resulting from the member's own negligence.

Ku916 is committed to maintaining the highest standards of service; however, the platform may occasionally be unavailable due to scheduled maintenance. ku916 is not liable for any losses incurred during such periods.

10 Changes to Terms & Legal Matters

Ku916 reserves the right to update these Terms and Conditions at any time. Members will be notified of significant changes via email or platform notification.

• Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms.
• Any disputes relating to these Terms and Conditions will first be addressed through negotiation.
• This agreement is governed by the laws of ku916's operating jurisdiction.

If you have any questions about these Terms and Conditions, please reach out to our support team. We're always here to help.